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Unable to log in, user name not being recognized

Hello,

I am a registered user in the portal and now receive your newsletters, however, on trying to retrieve a new password by typing my email address in the username box it states "this username is not recognized". Could you help me please.

Regards
Dennis
dennis.elliott@redskiesgroup.com

Name of Author: 
Dennis Elliott
Tags:

1. Registering with IWP

Dear Dennis,

Thanks for writing in. We can't find your user id or email address on our site. This is so because you might have subscribed for newsletter, because of which you are receiving our fortnightly newsletter issues. However this is different from user sign up. Therefor I request you to sign up again throuh this link: http://www.indiawaterportal.org/user/register

Thanks.

Sumathi Sivam

India Water Portal Team

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